Performance Assessment

How Every MaxQ Ops Engagement Begins

All MaxQ Ops engagements begin with a Performance Assessment.

Before recommending solutions or executing changes, we work directly in your systems, data and workflows to understand how the business actually runs — and where constraints are limiting performance, delivery or growth.

This applies whether the system is manufacturing, ecommerce or a combination of both.

What the Performance Assessment Is

The Performance Assessment is a hands-on operational diagnostic, not a paperwork exercise.

We focus on how work flows, how decisions are made and where execution breaks down under pressure. The goal is clarity — identifying the real constraints before time, money or people are wasted fixing the wrong things.

This assessment creates the foundation for every engagement that follows.

What We Assess

While every business is different, assessments typically examine:

Operational Flow & Execution

  • How work is released, prioritized and completed

  • Where queues, delays and rework accumulate

  • How teams coordinate and execute day-to-day

Systems & Data

  • ERP/MRP, scheduling and reporting signals

  • Ecommerce platforms, order flow and fulfillment data

  • Gaps between system intent and real usage

Constraints & Capacity

  • True bottlenecks (capacity, process, policy or decision-driven)

  • WIP levels and throughput stability

  • Demand vs execution alignment

Decision-Making & Cadence

  • How priorities are set and adjusted

  • How tactical meetings are run

  • Whether teams are aligned on what matters this week, not just this quarter

Manufacturing & Operations Assessments

For manufacturing and hardware teams, the Performance Assessment focuses on flow, throughput and execution discipline.

Typical areas include:

  • Manufacturing processes and workflow design

  • Production control and scheduling effectiveness

  • ERP/MRP usage and reliability

  • Lean application (what’s helping vs what’s just noise)

  • Tactical production and leadership meetings

The objective is not theoretical optimization — it’s enabling teams to run production more predictably and with less friction.

Ecommerce Execution Assessments

For ecommerce and small digital brands, the Performance Assessment treats ecommerce as an operating system, not a marketing channel.

Typical areas include:

  • SKU-level unit economics and prioritization

  • Demand and margin constraints

  • Inventory, fulfillment, and workflow friction

  • Growth effort vs actual profit contribution

  • Decision overload and execution focus

The objective is clarity — understanding what to scale, what to stop and where effort is being wasted.

How the Assessment Is Delivered

Performance Assessments are collaborative and execution-focused.

They typically include:

  • Working sessions (remote and/or on-site)

  • Live data review inside your systems

  • Process observation and workflow walkthroughs

  • Direct leadership and team discussions

Documentation is minimal by design.
Clarity, alignment and next-step direction are the outcome.

What You Get

By the end of the Performance Assessment, you should have:

  • Clear identification of the primary constraint(s)

  • Alignment on what is actually limiting performance or growth

  • Direction on what to fix first — and what not to touch yet

  • Confidence in the next execution steps

What Happens After

Based on the findings, next steps may include:

  • Focused execution and workflow improvements

  • Lean and constraint-based prioritization

  • System and process stabilization

  • Embedded Operator-in-Residence support

Scope is defined after the assessment — not before.

What This Is Not

To avoid misalignment, the Performance Assessment is not:

  • A generic audit or checklist

  • A slide-heavy consulting deck

  • A one-time recommendation handoff

  • A pre-packaged service selection

MaxQ Ops works best with teams that want to improve how the system runs, not just receive advice.

Who This Is Best For

The Performance Assessment is a strong fit for:

  • Manufacturing or hardware teams under execution strain

  • Ecommerce brands stuck between hustle and scale

  • Leadership teams seeing mixed signals (growth without control)

  • Organizations that want clarity before committing resources

If you’re looking for a quick task or a vendor relationship, this is likely not a fit.

Request a Performance Assessment

If you’re ready to understand where your system is constrained — and how to fix it — request a Performance Assessment.

All requests begin with a short intake so we can understand context and determine fit.